How many CD/DVD Discs will it take to hold my photos?
For film and video tapes it will take 1 DVD for every 2 hours of video. For image discs the quantity varies by scan resolution, size of photos, and even content. Our standard scan resolution of 600 DPI JPEG files can fit arround 120 4x6 photos to a CD. A DVD can hold aproximately 6 times as many photos as a CD. We can also put your photos onto a portable hard drive which can hold more than 50 DVDs worth.
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What is the best resolution for my photos?
Our standard resolution is 600 DPI for photos and 3000 DPI for slides. We offer a lower scan of 300 DPI for photos and 1000 DPI for slides. This lower resolution is good for emailing or putting your photos on the web but is not adequate for having prints made from the images.
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How do I prepare my photos for shipping?
Photos should be bundled according to size and orientation. Your completed order form or a paper with order information (order number, name, address, phone number and e-mail) should be included with the originals. Then securely package and ship via the carrier of your choice to Photo & Sound Saving.
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What happens once I send in my order?
Once we receive your order it will be checked in and you will receive a confirmation e-mail from us. If we have any questions we will contact you before we proceed. Your order will be processed at one of our facilities and then we will ship your originals as well as your new media back to you.
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How do I make a change on my order if it has already gone out in the mail?
If you have a change to make on your order after it has been sent, give us a call. Providing the order has not yet been processed changes to your order can be placed. Any orders sent and completely canceled will be charged a shipping and handling fee for the return trip. If your changes affect the price we can make that adjustment, whether it is a charge or a credit to your original order.
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What order will my images appear on my disc?
We will attempt to keep your photos in the order we recieve them, however sometimes the scanning process will require rearangement. If you have your photos transfered to a portable hard drive you can rearange your photos in to any order you wish.
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Additional Copies?
One complete copy is included with your order. Additional copies can be made by request for $3.95 per CD and $7.95 per DVD. The shopping cart will make an estimate of the number of discs your order will take when you order copies but this may vary once your images are scanned.
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I received my scanned photos a couple of weeks ago and now I would like to have another copy to give to a friend. Do I need to send my entire collection to you again?
Contact us by email at info@photoandsoundsaving.com or by phone at 1-800-497-1151 as we may still have your order on file. If we do we can make additional copies for you immediately. If they are no longer on file we can make additional copies but will require your original disc set to do so.
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What are Video Tape DVD Case Selections?
Standard cases come at no extra charge and includes clear slimline jewel case.
Deluxe cases come with an extra charge and include a black plastic DVD case, with a blue and white jacket insert that you can use to label your disc.
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How can I archive my digital files?
Save your entire collection to a Portable Hard Drive. In most cases you can fit all of your Video Tapes, Films, Photos, Slides and Audio to one Portable Hard Drive.
Photo & Sound Saving will format and load your transferred digital files to the Portable Hard Drive. You simply plug into your computer and access all of your media from one location.
It is recommended that you keep a 2nd Portable Hard Drive in a separate location, such as a safety deposit box.
See our Custom Services to order a Portable Hard Drive.
Contact us with any additional questions you may have at info@photoandsoundsaving.com
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What file type do I want?
Our default file type is JPEG which is the standard format used by most digital cameras. We offer TIFF files for a small additional charge for those who need them. TIFF files are significantly larger than JPEG files and only provide a benefit if you intend to edit your photos after you receive them or want the highest quality archive you can get.
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How long are most tapes?
VHS and BETA tapes average about 2 hours, but if recorded in long play mode can be up to 8. VHS-C tapes are usually 30 minutes but can be up to 1 and a half hours. Mini-DV tapes are usually 1 hour or less but can be up to 1 and a half hours. 8mm, hi8 and digital8 tapes can hold up to 2 hours.
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